We are a small independent operation but as we operate a website and provide items for sale, including our initial CD, we need to include a Privacy Policy and other legal info.
So please see below an overview of how this website handles personal data, also our shipping terms and refunds info. Also included below is info on our payment provider, Stripe.
Thank you for your interest. If you have any questions feel free to contact us via the contact page.
Privacy Policy
Effective Date: [20.12.25]
Alan M. Cole (alanmcole.com) (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or use our services, including purchasing our music and merchandise.
Contact Us
If you have questions about this Privacy Policy, please contact us via our contact page.
Information We Collect
We may collect personal data, for example, when you:
Purchase music, merchandise, or tickets
Subscribe to our newsletter
Contact us via forms or email
Interact with embedded media (e.g., Spotify, YouTube)
This may include:
Name, email address, and contact details
Payment information (processed securely via Stripe our third‑party payment provider)
IP address and browser/device data
Any other information you voluntarily provide
Payments via Stripe
We use Stripe to process payments. Stripe collects and processes payment data securely. We do not store your full credit card information.
For details on how Stripe handles your data, please refer to Stripe’s Privacy Policy.
How We Use Your Information
We may use your data to:
Fulfill orders and deliver digital content
Respond to enquiries and provide support
Send updates, promotions, and newsletters (if you opt in)
Improve website performance and user experience
Sharing Your Information
We do not sell your personal data. We may share it with:
Stripe (for payment processing)
Email service providers (for newsletters)
Hosting and analytics providers (to operate and improve the site)
All third-party services are required to comply with data protection laws.
International Data Transfers
If you are outside the UK, your data may be transferred to and processed in countries with different data protection laws. This website is hosted by WordPress.com, which may process data in countries outside the UK. While we do not control how WordPress handles data, they apply their own safeguards to help protect your information. You can learn more by reviewing WordPress.com’s Privacy Policy.
Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
To exercise these rights, contact us via our contact page.
Cookies
This website uses cookies to improve your browsing experience and help us understand how visitors use the site. Cookies may be set by third-party services such as WordPress.com, Stripe, or embedded media (e.g., YouTube, Spotify). You can manage or disable cookies through your browser settings. By continuing to use this site, you consent to the use of cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us via our contact page.
Shipping and Disclaimer for Online Purchases
We currently offer physical items for sale (currently CDs) through this website, with shipping available only within the United Kingdom. Orders are dispatched via Royal Mail and typically arrive within 3–5 business days. All CDs are inspected and securely packaged prior to dispatch.
Whilst we are not responsible for delays caused by postal services or local disruptions, we are committed to ensuring your order arrives in good condition. If your CD arrives defective or visibly damaged, please contact us via the contact page within 7 days of delivery. Including a brief description and photo is helpful.
We will assess any claims and offer a refund or replacement where appropriate.
By completing your purchase, you acknowledge and accept these terms. If you have any questions about your order, feel free to get in touch via the contact page.
Thank you for your support!
Alan M. Cole 